Meet & Assist (Meet & Greet)

Our signature Meet & Assist service — also known as VIP Meet & Greet or airport concierge — pairs you with a professional, uniformed assistant who knows every corner of the airport. Used by business travellers, diplomats, families, senior citizens, and luxury leisure guests. From the moment you step off the aircraft or arrive at the terminal entrance, your assistant handles immigration queues, baggage collection, customs clearance, and even hails your ride — so you never wait, search, or stress. The same premium airport concierge experience used by Encalm Hospitality and Pranam Services at India's busiest airports.

Starting from ₹2,999

Book Assistance

What you get

Personal assistant from aircraft door to your vehicle

Priority handling at immigration and customs

Luggage identified and collected on your behalf

Ideal for first-time travellers, elderly guests, and VIPs

Available for arrivals, departures, and transit connections

Multilingual assistants at major airports

How it works

Book online

Select your airport, flight, date and service. Pay securely via Razorpay.

Confirmation on WhatsApp

Receive your assistant's name, photo, and contact within minutes.

Meet at the airport

Your assistant meets you — at the aircraft door (VIP), at immigration, or at the terminal entrance.

Escorted through

They handle every queue, collect your bags, and walk you to your vehicle or departure gate.

Frequently asked questions

What's the difference between Meet & Greet and Meet & Assist?

They're the same service — different names for different markets. 'Meet & Greet' is more common in North America, Europe, and consumer travel. 'Meet & Assist' is the standard term in the Middle East, Asia, and the corporate/diplomatic market. Both refer to a dedicated assistant who meets you at the airport, handles formalities, and escorts you to/from your aircraft. Our service covers both.

Is VIP Meet & Assist different from regular Meet & Greet?

Yes — our Premium and Elite tiers add VIP touches: meeting at the aircraft door (not just terminal), golf cart transfers within the terminal, complimentary lounge access (Elite), priority immigration lane, and a higher staff-to-guest ratio. Suitable for executives, dignitaries, and high-profile travellers.

Can I book Meet & Assist for someone else?

Yes — just enter the traveller's name and flight details. The confirmation goes to your WhatsApp/email, and the assistant will identify the guest by name at the airport with a personalised placard.

What if my flight is delayed?

Our team monitors your flight in real time. Your assistant's schedule adjusts automatically — no extra charge.

Is this available for domestic flights?

Yes, Meet & Assist is available for both domestic and international arrivals, departures, and transit at all our airports.

Can I add porter service to Meet & Assist?

Absolutely. You can bundle porter, lounge access, and airport transfer at checkout for a discounted package rate — essentially building your own full-service airport concierge experience.